Frequently Asked Questions
বাংলাHow do I create a profile on Kobul?+
To create a profile on Kobul, you need to download our Android app from the Google Play Store. After installation, open the app and follow the on-screen instructions to register using your mobile number. You will then be prompted to fill in your personal details, upload photos, and specify your partner preferences.
How can I deactivate my Kobul profile?+
If you have found your life partner or wish to take a break, you can deactivate your profile from the 'Settings' menu in the app. Deactivating your profile will make it invisible to other users. You can reactivate it later by simply logging in again.
What are the benefits of a premium membership?+
With a premium membership, you get enhanced features such as the ability to send unlimited interests, initiate chats with members who have accepted your interest, view contact details of mutually interested profiles, and get highlighted in search results for better visibility.
How can I contact another member?+
To contact another member, you need to send them an 'Interest' request. If they accept your interest, you can then start a conversation with them through our secure chat feature within the app. To send interests and chat, you may need to subscribe to one of our premium membership plans.
Can I edit my profile after creating it?+
Yes, you can edit your profile information at any time. Simply go to your profile section in the app and make the desired changes to your details, photos, or partner preferences.
How can I find suitable matches?+
You can find suitable matches by using our search filters. You can filter profiles based on age, height, religion, education, profession, location, and many other criteria to find someone who fits your preferences.
How do I report a fake or inappropriate profile?+
If you come across a profile that you believe is fake or contains inappropriate content, you can report it to us directly from the app. There will be a 'Report' option on each profile. Our team will review the report and take necessary action.
Are my photos and personal information safe?+
Yes, we prioritize the privacy and security of our users. Your personal information is kept confidential and is not shared with any third party. You also have control over who can see your photos. We use verification processes to ensure the authenticity of profiles.
How can I upgrade to a premium membership?+
You can easily upgrade to a premium membership from within the Kobul app. Go to the 'Membership' section, choose a plan that suits your needs, and make the payment using one of the available secure payment methods like bKash, Nagad, or your debit/credit card.
Is it free to register on Kobul?+
Yes, registration on Kobul is absolutely free. You can create your profile, browse through other profiles, and receive interest from potential matches without any charges.