Frequently Asked Questions

You can use the Kobul app and communicate with potential partners in two ways: by using the app for free or by purchasing the "Kobul Gold" package.

To create a profile on the Kobul app, you need to download our Android app from the Google Play Store. After installation, open the app and click on "Create New Account" on the screen to register using your mobile number. Then, enter your name, mobile number, gender, and password, and click on "Create Account" to complete the process.

If you have found your life partner on the Kobul app or would like to take a break, you can delete or deactivate your biodata from the 'Settings' menu in the app. To do this, go to the "Profile" section in the Kobul app, click on the settings icon at the top right corner, and complete the deletion or deactivation process. Once your biodata is deleted or deactivated, it will become invisible to other users.

By opting for the Kabul Gold Package, you gain the ability to send unlimited messages and make audio or video calls directly within the Kabul app without revealing your mobile number. Additionally, based on the biodata privacy settings, you can view clear photos and mobile numbers of profiles that interest you, send requests to view mobile numbers, and directly access the mobile numbers of guardians.

To contact a prospective match, click on the "Contact" option in the biodata of your choice. You can then initiate a conversation via direct message, send your mobile number, and view or request to see their mobile number. Additionally, you can directly view the guardian's mobile number.

Yes. If your biodata has been deleted, you can recover it within one month from the date of deletion. If your biodata has been deactivated, you can reactivate it at any time simply by logging back into your account.

Yes, you can edit your biodata information at any time. Simply go to the "Biodata" section in the app to make changes or updates to your details, photos, or partner preferences.

You can find a suitable partner by using our "Match" filter. You can filter biodatas based on your preferences, such as age, height, religion, education, profession, location, and much more.

If you encounter a biodata that you suspect is fake or fraudulent, or if someone uses inappropriate language or demands money in messages, you can immediately report it to us directly from the app. To do this, go to the "Contact" option of that biodata, click on the three-dot menu at the top right corner, and select "Report." Our team will review the report and take the necessary action.

No, you do not have to pay any money for marriage on the Kobul app. Apart from the Gold package, there is no requirement for any kind of payment anywhere else on the Kobul app.

Yes, we prioritize the privacy and security of our users above all else. Your personal information is kept confidential and is not shared with any third party. When you add a photo, our system automatically blurs it, making it impossible to identify your face. If someone wishes to see your clear photo or mobile number, they must send you a request. Only after you grant permission will they be able to view your clear photo and mobile number. Additionally, you can configure who can view your mobile number and photo based on your biodata settings.

You can easily purchase the Kobul Gold package from within the Kobul app. To do so, go to the "Profile" section in the app and click on "Buy Package". A screen with package-related information will appear; click on "Buy Now" from there. Select the package you wish to purchase and click the "Pay Now" button at the bottom. Next, enter the bKash number you want to use for payment and click "Confirm." A 6-digit OTP will be sent to that number; enter it to confirm. Finally, enter your bKash PIN/password and click "Confirm." Wait a few seconds, and the specific amount will be deducted from your bKash account, and your package will be activated. Please note that on the Kobul app, you can make payments via Nagad, Rocket, cards, and bank transfers, in addition to bKash.

Yes, creating a biodata on the Kobul app is completely free. You can create your own biodata and view other biodatas without any charges.